EXPERIENCE

Owner
Hawk’s Design | January 2017 – Present

Hawk’s Design is a web design company. Web design isn’t just about designing a website. It’s about generating leads with proper utilization of Search Engine Optimization, best User Experience (UX) practices, overall complete company branding and use of tools such as Calls To Action in an attempt to maintain a solid and increasing cash flow to the client’s company.

• Responsible for:
  • o Meeting and corresponding with clients to determine client needs for company sites.
    o Creating corporate web sites, portals and large scale web applications.
    o Developing and designing new web interfaces, layouts and site graphics.
    o Creating and designing test web sites for sales as well as demonstration purposes.
    o Comprehensive technical knowledge of HTML & CSS programming languages.
    o Beginner to Intermediate knowledge of PHP & JavaScript programming languages.
    o Quality assurance of finished websites including the validation of web forms and links.
    o Training / instructing clients how to properly utilize new website features and functions.
    o Staying up-to-date on modern design trends and technology.

IT Administrator, Assistant Department Head & Branding Manager
Hotel Information Service Inc. | June 2013 – Present

Hotel Information Service is one of the only known companies offering in-house calling in the field of hotel market research and analysis. We strive to provide you with accurate, flexible, customizable and affordable information. We stand behind our quick turn-around time. No more waiting weeks for your information!

• Responsible for:
  • good time management to meet deadlines.
  • ensuring good quality information is gathered and presented to the clients in a clear and professional manner.
  • ensuring employees under me met their deadlines and followed the same guidelines for quality information and professional conduct as myself.
  • acquiring accurate rate and amenities information through volume calling of hotels.
  • maintaining an active phone line, internet service and working computer at all times.
  • having good communication skills for calling and dealing with hotel reservation agents.
  • maintaining an up to date working knowledge of common industry standard spreadsheet software.
  • using a wide array of troubleshooting skills to troubleshoot and solve networking, computer, Microsoft Office and website problems in a quick and efficient manner.

Event Staff Associate
Staff Pro | November 2014 – October 2015

• Responsible for:
  • performing security patrols of designated areas on foot or in vehicle.
  • being aware of irregular or unusual conditions that may create security concerns or safety hazards.
  • sounding alarms or call police or fire department in case of fire or presence of unauthorized persons.
  • warning violators of rule infractions such as loitering, smoking or carrying forbidden articles.
  • observing departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements.
  • investigating and preparing reports on accidents, incidents and suspicious activities.
  • providing assistance to customers, employees and visitors in a courteous and professional manner.

Security Guard
G4S Secure Solutions | December 2013 – October 2014

• Responsible for:
  • performing security patrols of designated areas on foot or in vehicle.
  • being aware of irregular or unusual conditions that may create security concerns or safety hazards.
  • sounding alarms or call police or fire department in case of fire or presence of unauthorized persons.
  • warning violators of rule infractions such as loitering, smoking or carrying forbidden articles.
  • observing departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements.
  • investigating and preparing reports on accidents, incidents and suspicious activities.
  • providing assistance to customers, employees and visitors in a courteous and professional manner.

Newspaper Courier
Adams Distribution – For The Olympian | June 2011 – October 2013

• Responsible for:
  • properly putting together and packaging five different publications.
  • maintaining quick and efficient flow of deliveries to 240+ houses daily by deadline.
  • practicing careful defensive driving techniques to attain and maintain a perfect safety record.
  • having a working knowledge of vehicle maintenance and operation.
  • maintaining accurate and up to date route delivery records.
  • handling customer issues and location notes while keeping management adequately informed.
  • having an accurate sense of direction and comprehensive visual memory.

Crew Lead (Cook, Counter, Drive-Thru)
Dairy Queen, 611 Lilly Rd, Olympia, WA 98506 | July 2008-April 2011
Dairy Queen, 1925 S 72^nd St, Tacoma, WA  98408 | (Transferred To) June 2003-July 2004
Dairy Queen, 2098 54^th Ave E., Fife, WA  98424 | June 2002-June 2003

• Responsible for:
  • the proper and safe preparation of food for customers
  • ensuring that food preparation equipment is in a safe and operable condition
  • proper data entry and ensuring proper order flow
  • closing and opening activities of location
  • the management, care and use of over $250,000 in food preparation equipment
  • acquisition and security of cash flow
  • provided on-the-job training to personnel
  • provides customer service relations between management and customers